The Service Excellence Award is awarded for the best performing dealer when measured against key
areas of customer service, including compliance and uptime. The triumphant Burgess Hill had to score highly in a range of key areas, where teamwork and customer focus is always crucial. Matt Springall, General Manger at the depot was thrilled with the team saying “without everyone working as a team these points would have been very difficult to achieve.”
MCTB’s success for the annual awards didn’t stop there though as it was also named as Genuine Volvo Parts Dealer of the year. This is awarded to the top performing dealer group in the sale of genuine Volvo Parts.